FAQs

How to Place an Order

You can place an order through our website, or simply call us at +923147040137 to place an order over the phone.

Our Working Hours

Customer Support:
Mon – Sat, 10 AM to 8 PM

Delivery Time

Orders placed before 4 PM (Monday to Saturday) are dispatched within 1 working day. However, due to limited stock availability for some items, it may take 2-3 working days to dispatch your order.
Delivery: All orders are delivered within 2-3 working days after the order is dispatched.

Delivery Methods

Your parcel will be delivered via TCS, Call Courier, or Post-Ex Courier Services. Deliveries are made between 8:00 AM and 5:00 PM.

Can I Deliver to a Different Address?

Yes! You can provide an alternate delivery address when placing your order.

Order Tracking

Once your order is dispatched, we will send the tracking ID to your email. Alternatively, you can call us at +923147040137 to obtain the tracking details and track your parcel online.

Can I Make Changes to My Order?

You can make changes before completing the checkout process. If the order is already placed, please call us at +923147040137, and we will assist you with any changes. However, changes cannot be made once the order is dispatched.

Can I Cancel My Order?

You can cancel your order by calling us at +923147040137 before 1 PM on the same day of placing the order. Orders cannot be canceled once dispatched.

Refund Policy

For detailed information on our Return & Exchange policy, please visit our Return and Exchange Policy page.